How to Convert on the 3 Customer Buying Signals – Dealer Marketing Magazine
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Lost Sales
Fail to acknowledge shoppers’ online work, take too long to answer their questions, or otherwise give customers a bad experience, and they will go elsewhere.
42%
RETURNED BECAUSE OF A GOOD EXPERIENCE
More than four in 10 of new car buyers returned to buy from a dealership solely because of their prior good experience with that dealer. (2017 Cox Automotive Staffing Study)