White Paper
Customer Insights from Artificial Intelligence
Thanks to advances in artificial intelligence (AI), dealers can now use customer data to improve the car sales process. In this white paper, you’ll learn how AI can help your…
Dealership Resources
Webinars, white papers, guides and more on achieving dealership success.
Article
Dealership Case Study: Connect Automotive Intelligence Boosts Results
With the help of VinSolutions Connect CRM, Mohawk Honda has been able to provide a positive, personalized buying experience for each customer, despite the challenges that come with a growing business…
Article
What AI Really Means for Car Dealerships
As customers complete more of their car buying journey online, the potential benefits of artificial intelligence to dealerships are significant. Learn how implementing the right AI solution…
Article
Are You Making a Common CRM Process Mistake?
The CRM only works as well as the people using it. And to get your people to use the CRM, you have to implement the right processes that will allow them to do their best work. Every dealership is diff…
Article
4 Core Competencies for Keeping Dealership Staff Engaged
Employee engagement in a remote or socially distant environment is no different than engaging them at any other time. It’s about building upon four key competencies.
Guide
Connect CRM Guides for Every Department
Download info sheets for your dealership’s leadership, sales and BDC or internet teams.
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Guide
Key Dealership CRM Considerations Guide
Understanding and evaluating a new dealership CRM is easier said than done. In this guide, you’ll learn strategies for CRM evaluation that help ensure you find the tool that is right for your business…
Article
Does your dealership need a new CRM?
Dealerships are taking a good first step in generating leads and sales when they decide to invest in a CRM. However, just like any tool, a CRM is only as effective as the user behind it. Every dealers…
Article
Find More Opportunities from Facebook
Consumers increasingly expect to be able to communicate with businesses via messaging apps, particularly Facebook. I Luckily, there’s already a tool to help you manage these customer messag…